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KVLN Products Limited Warranty

KVLN Products Limited Warranty ('Warranty')

 

HOW LONG IS THE WARRANTY: KLVN, Inc. ('KLVN') warrants its KLVN Products ('Product') for a period of one (1) year from the date of purchase against defects in materials or workmanship.

 

WHO IS PROTECTED: This Warranty applies to the first consumer purchaser and is non-transferable.

 

WHAT IS AND IS NOT COVERED  Except as provided below, this Warranty covers all defects in materials or workmanship in the Product. Damage, deterioration or malfunction resulting from: (a) accident, misuse, abuse, neglect and normal wear and tear, (b) failure to follow instructions provided with the Product, or (c) repair or attempted repair by anyone not authorized by KLVN are not covered under this Warranty.

 

WHAT WE WILL DO: Should your Product fail due to a defect in materials or workmanship, we will at our option, repair it or replace it with an equivalent product. Although you must pay the initial shipping charges to KLVN if the Product is returned for warranty service, we will pay the return shipping charges if repair or replacement is made under warranty.

 

All Products returned for warranty claims become the property of KLVN. Parts utilized in repair may be new or rebuilt at the option of KLVN. 

 

HOW YOU CAN GET SERVICE: Contact us at support@klvn.com to report any issues. If you are in the USA, you may call our customer support line at 1-855-KLVN BAG for further instructions. Please have a copy of your original purchase receipt and product serial number accessible. If you purchased your product outside of the United States, please contact us at support@klvn.com, and provide the name and address of the store where you purchased the Product, a pdf of the sales receipt and the product serial number.

 

DISCLAIMER: THE LIABILITY OF KLVN FOR ANY DEFECTIVE PRODUCT OR PART SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE DEFECTIVE ITEM(S) AT THE OPTION OF KLVN AND SHALL NOT INCLUDE DAMAGES OF ANY KIND, WHETHER INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.